Employee Relations

Employee Relations & Workplace Investigations | Kohan LLC

Employee Relations & Workplace Investigations

Build a respectful, productive workplace through expert employee relations management and thorough, impartial workplace investigations.

πŸ† SHRM Workplace Investigations Specialty Credential

Creating Positive Workplace Relationships

Employee relations challenges can derail productivity, damage morale, and expose your organization to legal risks. When conflicts arise, complaints are filed, or investigations are needed, having expert guidance makes all the difference.

At Kohan LLC, we bring 25+ years of experience handling sensitive employee issues with professionalism, empathy, and legal acumen. Our SHRM-certified workplace investigations specialty ensures thorough, impartial investigations that protect both employees and employers.

We don’t just resolve problemsβ€”we help you build systems and cultures that prevent issues from arising. From coaching managers on difficult conversations to conducting complex investigations, we transform workplace challenges into opportunities for growth.

The Impact of Poor Employee Relations

Lost productivity from conflicts $359B annually
Employees who quit due to conflicts 1 in 5
Time managers spend on conflicts 25-40%
Avg cost of replacing employee 150% of salary

Comprehensive Employee Relations Services

From prevention to resolution, we handle every aspect of employee relations

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Workplace Investigations

Thorough, impartial investigations that get to the truth while protecting all parties

  • Harassment & discrimination claims
  • Misconduct investigations
  • Whistleblower complaints
  • Theft & fraud investigations
  • Investigation reports & recommendations
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Conflict Resolution

Mediate disputes and restore productive working relationships

  • Workplace mediation
  • Team conflict resolution
  • Manager-employee disputes
  • Peer-to-peer conflicts
  • Facilitated conversations
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Performance Management

Address performance issues fairly and effectively

  • Performance improvement plans
  • Progressive discipline
  • Documentation strategies
  • Difficult conversations coaching
  • Termination support
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Policy Violation Response

Consistent, fair handling of policy violations and misconduct

  • Violation assessment
  • Corrective action planning
  • Documentation requirements
  • Consistency analysis
  • Legal risk assessment
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Communication & Feedback

Build open, honest communication channels throughout your organization

  • Employee feedback systems
  • Stay interviews
  • Exit interview programs
  • Employee surveys
  • Communication training
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Culture & Engagement

Create positive workplace cultures that prevent problems

  • Culture assessments
  • Engagement strategies
  • Recognition programs
  • Team building initiatives
  • Manager effectiveness training

Our Investigation Process

Professional, thorough investigations that protect everyone involved

1

Initial Assessment

Evaluate the complaint, determine scope, and develop investigation plan

2

Evidence Collection

Gather documents, emails, policies, and relevant materials

3

Witness Interviews

Conduct thorough, documented interviews with all parties

4

Analysis & Findings

Evaluate evidence, assess credibility, determine findings

5

Documentation

Prepare comprehensive investigation report with findings

6

Recommendations

Provide actionable recommendations for resolution and prevention

Issues We Handle

Expert resolution for all types of workplace challenges

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Behavioral Issues

  • Harassment & bullying
  • Discrimination claims
  • Workplace violence threats
  • Substance abuse
  • Attendance problems
  • Insubordination
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Performance Issues

  • Poor performance
  • Missed deadlines
  • Quality concerns
  • Skill gaps
  • Productivity issues
  • Goal achievement
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Relationship Issues

  • Team conflicts
  • Communication breakdowns
  • Personality clashes
  • Leadership disputes
  • Customer complaints
  • Vendor relationships

Building Better Employee Relations

Proactive strategies that prevent problems and build stronger teams

Prevention Strategies

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Clear Expectations

Set and communicate clear performance and behavior standards

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Regular Feedback

Provide ongoing coaching and feedback before issues escalate

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Manager Training

Equip managers with skills to handle employee issues effectively

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Open Communication

Create safe channels for employees to raise concerns

Resolution Approaches

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Early Intervention

Address issues quickly before they become major problems

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Fair & Consistent

Apply policies consistently across all employees and situations

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Documentation

Maintain thorough records of all employee relations matters

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Follow Through

Monitor outcomes and ensure sustainable resolutions

Need Expert Employee Relations Support?

Whether you’re facing a crisis or want to prevent one, we’re here to help. Get expert guidance from certified workplace investigation specialists.

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